February 16
This came across via the BBBS from a loony I like to refer to as "King Rodney". The Rodman, despite his affiliation with a decent job in the insurance industry - and other ties to the concept of having a life - has gone into the relm of the unhealthy obsessive via theimac.com. In light of all the fanboy slave labor and dellusional mindsets within the MacJihad that are now populating retail stores on the weekends, I'll take the easy writers cop-out and let his words do their own brand of justice and topicallity. I'm going to post this pretty much verbatem - apart from the repetitive nonsense that goes nowhere. Let our Rodney speak - with my own pearls of wisdom interspaced throughout the swine. I'm in italics.
CompUSA Corporate Headquarters
Attn: James Halpin, President and Chief Executive Officer
From: Rodney O. Lain, Mac user and CompUSA employee
Somewhere in Minnesota…
Dear Mr. Halpin:
Mr. Halpin, please read this letter. This is not intended to be a diatribe given the fact that I edited out several sophist headers - by the time he get's this far - it's too late to be considered anything BUT a diatribe. (After all, CompUSA has been getting more than enough diatribes of late, from Mac users far more articulate and far more technologically astute than I.) My amount and level of sacrifice He never specifies what the hell kind of sacrafices he's made (if I could have found them I'd have included them), I can hardly see how this is anything but oddly delluded gives me, I think, a certain right to write to you. As you can see, I really want CompUSA to be successful as the self-styled "America's Macintosh Headquarters." What I present to you herein can be "blown off" as merely the words of an insignificant "wage slave,"trust me - nothing endears you to a CEO like refering yourself as a "slave" - after all what does that make the CEO? since I may come across as one of those fanatical Mac loyalists he did you've undoubtedly heard so much about. But even more, I'm one of those who feels that I can somehow bend your ear via my cyber soapbox, since I'm sure that many CompUSA patrons are listening in. It would be bad PR not to listen to your customer base :-) Enamored with the gumdrop-shaped iMac myself, I became a computer salesman, for he express purpose of helping to promote it after concealing his moonlighting, what's not to take seriously from this guy?. Who cares if I had to sell PCs in the process? Ah, the sacrifices I made Again with the sacrafices! What the HELL is this guy doing? Flaggalation with an Apple mouse? What?
I felt good about my decision. Couple this with the mere existence of CompUSA's established Apple section, I waited for the computing revolution which would surely follow.
But, alas and alack, it surely didn't begin with a bang -- it didn't even seem to begin at all. And if it did, it seemed more like it began with T. S. Eliot's proverbial whimper you know you're in trouble when you quote angst ridden poets. Not much happened. Sure, your stores shelves were loaded with items that had multi-hued apples emblazoned on them. But you have to do more to CompUSA retail space than "build it and they will come."well, it seems to work for IBM's ThinkPads - but I guess that's another ballgame If you'll pardon the grammar, the "field of dreams" it ain't -- not for customers easily sold on cheap, ubiquitous, Windows PCs.There is a time and a place for subtlety. This is neither. So I will stop the rhetoric and propose what I think are necessary for you to improve Mac sales. You need Mac enthusiasts to sell Macs properly. again, I've not run into IBM enthusiasts, Compaq enthusiasts, or Sony Vario enthusiasts yet - if I was a CEO of that store I might be wondering the same thing at this point
This is the most important point. Even if you have a store full of people knowledgeable about Macs, it will take an "extra something" to be truly effective in selling them. You need Mac users selling Macs. warning the following might cause stomach discomfort - you've been warned "Think Different" is more than an ad campaign. It's a worldview. Mac users -- current and future -- really are not your average consumers. They are in tune with this worldview, this zeitgeist, if you will. With one or two savvy Mac users in your employ, they can lead the way. They can tap into this zeitgeist, showing how easy it is to sell Macs. I'm living proof (but that is a column for another day). Aside from the oddest use of the word "zeitgeist", this was rich. Considering that I've WORKED IN ADVERTISING - I need to point out that the response this elicited from me, can be found in the follow-up Set up Macs with running versions of Virtual PC and Virtual GameStation You mean, you haven't heard? Macs can run Windows® 95, 98, 3.1, NT, etc. very badly unless you're putting in an Orange Micro board or some hardware hack Also they can play a multitude of Sony® PlayStation® Games. Whenever I tell customers this, their eyes light up. Imagine if they could see this themselves. Can you say "cha-ching"? Develop a relationship with the local Macintosh User Groups Call me wierd, but I thought user groups were the domain of computer companies and users - not retailers - ok I'm wierd I guess
Need I say more? please god don't Point your browser to http://www.miniapples.org. That is my mission. I hope it will be yours. Not to be arrogant, but you need more people like me. and he's modest too! Highest regards, what the hell is he smoking? --- Rodney O. Lain, rodneyo@macconnect.com. PS Is there any way I can get a free iMac or a blue G3 out of this? I figured you could "hook me up," being CEO and all… ;-) is he joking? At this point even I can't tell.
There's plenty of MST3K fodder in there - but the advertising bit made me hope that perhaps an intervention - or at least a heads-up - might be in order. In a wild fit of abandon I sent a message for the King to reply to. Tune in tomorrow to find out what it was.